To the management of New Hampshire Motor Speedway: I am a resident of Canterbury who needed to be on the Seacoast this past weekend. I realized that getting home Sunday evening would be difficult, but I assumed that I could readily find pertinent information from the New Hampshire Motor Speedway.
Although I do not agree with closing Route 106 to taxpaying residents, I do recognize that in this world money talks. However, in the interest of the ordinary citizen, I would like to offer a couple of suggestions to make future race weekends easier for us.
1. A map detailing the roads off Route 106 which will be open needs to be on your website. This needs to include plans for assisting the public to cross this route. (When a bridge is out across a major river, alternate bridges are generally posted and indicated.)
Particularly, information about where it will be possible to get across Route 106 needs to be made easily accessible to the public. In the past, this information has been published by the Concord Monitor. However, my friend and I spent considerable time searching on the web for this. After checking numerous websites (yours, the Concord Monitor, the New Hampshire Union Leader, the Department of Transportation, the state police, the town of Loudon, and possibly some others) neither of us were able to find any pertinent information.
2. Your staff needs to have this information at its fingertips.
Unable to find what I needed, I telephoned the New Hampshire Motor Speedway. The receptionist put me through to another woman, whom she described as being "a whiz with maps." Unfortunately, this woman was not able to answer my simple question of "Where can I get across Route 106?" I asked specifically if the police would be letting traffic cross at Route 129. She thought this was likely but did not know for sure. She was able to suggest other (longer) routes, all of which I had previously considered. (I am also able to read maps, am familiar with the area including back roads, and carry a New Hampshire Gazetteer in my car.) Why did she, or better yet the original receptionist, not have any information as to where this barrier could be crossed?
I decided to take a chance on using Route 129 and was delighted to find it well posted with a sign stating that traffic would be allowed to cross Route 106 every 15 minutes on the hour. This tells me that the information I sought should have been readily available to you. The police officer there was very courteous and assisted me to cross and continue my travel home.
Sunday evening's events lead me to feel disrespected and devalued by the New Hampshire Motor Speedway. Your concerns for your guests have far superseded any courtesy extended to the taxpaying citizen or resident. Not only did my trip take 33 percent longer than usual, (not to mention gas and mileage), but the time of two people was used attempting to access what one would normally assume to be simple, pertinent information. As an ordinary working person, my only goal was to get home and get to bed at a reasonable hour.
(Teresa C. Wyman lives in Canterbury.)