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Concord offers online utility billing

Beginning next month, Concord residents can receive their utility bills electronically.

The state legislature passed a bill this year allowing cities and towns to electronically issue utility bills if requested by the customer.

“This service provided by the city is intended to be customer friendly, to save money, and to take advantage of new technologies,” General Services Director Chip Chesley wrote in a recent report to the mayor and city council.

Chesley wrote that the city has already tested the electronic billing with some water and sewer customers.

Residents can sign up for the new service on the city’s website, Customers will also be notified about the new option in their monthly bills.

The new state law takes effect today. It will begin in September billing in Concord.

Legacy Comments1

??? Really? A law needed to be passed ...for this? Online billing is new technologies? Who knew!

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