Letter: Grace under pressure
As a longtime Hannaford shopper, I would like to publicly thank the staff there for their extra work these last few weeks.
With Market Basket shoppers filling the aisles, Hannaford has stepped up with more checkout lanes, restocking shelves more frequently to keep items on hand, and the same friendly service to those of us who are there regularly, and to new customers unsure of where to find things.
Yes, it has been more crowded, with more people and items in the aisles waiting to be shelved. Yes, it can be frustrating to wait a bit longer in line. However, I do not want to imagine the chaos if Hannaford had failed to respond, and the same staff and inventory had to fill the needs of so many new and old customers.
I hope the Market Basket issue is resolved favorably for workers and customers soon, but I will continue to shop at Hannaford, where I find what I want, am greeted with smiles, and know many workers by name.