Our commitment to you

Concord Monitor Online and its owner, Monitor Publishing Company (collectively, "Monitor Online"), recognize the importance of protecting the privacy of personally identifiable information collected about you, our customers. This customer privacy policy is intended to outline our legitimate business interests in collecting and using information versus your reasonable expectations of privacy.

Security

We take the responsibility for keeping your payment and personal information private and secure very seriously. When entering payment and personal information on our web pages you will see that we use SSL certificates to protect your data as you submit it. We also encrypt the data as it travels from our web site to our internal systems that are not reachable from the Internet.

User information collected

Concord Monitor Online gathers identifying information about you only when you provide that information on a voluntary basis to use site services such purposes as member or subscriber registration, reader comments and blogs, contests, news alerts, purchasing products and social networking tools. The personal information required to use our site services varies from service to service but may include name, age, e-mail address, mailing address and phone number. For purchases, a credit card and billing information may be required.

Concord Monitor Online employs 'cookies' in circumstances that require session data or require user verification. We have several feedback forms on Monitor Online. Any feedback that is submitted through these forms or through e-mail is the property of Monitor Online. We may use this feedback for marketing purposes, or to contact you for additional feedback.

Concord Monitor Online performs statistical analyses of its server logs to study the use and popularity of various areas of our site. We also look at IP addresses to analyze where we are getting our audience.

Uses of information

The Concord Monitor may use information it has collected from users to communicate with its users about changes in policies or operations.

The Concord Monitor may use information it has collected from users to promote Monitor products and services; we will make every effort to allow users to opt out of promotional messages from the Monitor.

The Concord Monitor may use information it has collected from users to promote products and services on behalf of advertisers; we will make every effort to allow users to opt out of promotional messages from advertisers.

Third-party uses of information

It is not the policy of the Concord Monitor to sell or make available personally identifiable user information to unrelated third parties; such information may be shared with other divisions of Monitor Publishing Company. Concord Monitor Online may provide advertisers and other third parties with general, aggregate usage data. Unless stated otherwise, we will use our best efforts not to disclose information about individual visits to Monitor Online or personal information that you provide, such as your name, address, e-mail address, telephone number, or credit card number to any outside parties, unless otherwise required by law.

Concord Monitor Online may allow registered users, members and subscribers to establish online identities and use social networking tools, which can include befriending other users, updating profile information, posting comments on other users profiles and identifying pieces of content as something of interest. When you take advantage of these site features, you are agreeing to share personal information with other users. Concord Monitor Online provides privacy tools within its social networking framework so that you can control which types of personal information are shared with other users.

Users should keep in mind that, when posting their user name or e-mail address on bulletin boards or in other user-posted content areas, that information, along with any information in their postings, can be read by any third parties and may result in unsolicited messages from other posters or third parties. Concord Monitor Online has no control over that.

The Concord Monitor may make use of or refer to user-posted content for the purposes of promoting Concord Monitor publications, in print or online. The Concord Monitor makes no claim of ownership to such user-posted content.

Please be aware that any information submitted on a co-branded page with a third party may result in that third party using your information according to its privacy policy. We do not and cannot control such third-party uses. Examples of third parties that Monitor Online currently utilizes are Associated Press, Adicio.com and  Discover.Planet

We use third-party advertising companies to serve ads when you visit our
Website. These companies may use information (not including your name,
address email address or telephone number) about your visits to this and
other Web sites in order to provide advertisements about goods and
services of interest to you. If you would like more information about
this practice and to know your choices about not having this information
used by these companies, click here.

Process to remove your personal information

Most of our services include information on how to remove your information and cancel the service. You may alternatively send us an email at webmaster@concordmonitor.com identifying the services and information you would like removed. Please provide explicit reasons why we should remove the content. We reserve the right to decline requests for removal of information based on maintaining the historical and archival nature of our Web site.

Children

We do not specifically collect information about children. We believe that children should get their parents’ consent before giving out personal information. We further believe that parents should participate in and guide their children's experiences on Monitor Online.

Privacy Policy Changes

If we decide to change our privacy policy, we will post these changes here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. If, at any time, you have questions or concerns about the Monitor Online’s privacy policy, please feel free to e-mail us at cmwebmaster@cmonitor.com or call 603-224-5301 and speak to our online manager.

Policy updated July 1, 2010.