Letter: VA problems

Sunday, January 14, 2018
VA problems

I always follow with interest the news on the various VA hospital events in New Hampshire and Vermont, being a veteran and consumer of their services. In my hands-on experience in that time, my conclusion is that some of the people there are hard-working and committed to helping and caring for vets. However, overall the place is the most disorganized, ineffective, bureaucratic organizations I have ever had to deal with. Trying to actually call and talk to your doctor is like hunting for Bigfoot – you know they’re out there but you just can’t find them. Scheduling anything is only possible with bulldog-like persistence from the veteran. I could go on and on with other examples. In closing, I think their intent is good but their delivery is lacking.