What convinced the pundits at our state Department of Health and Human Services that the elderly and the sick would be able to navigate the internet in time to get an early appointment for the COVID vaccine as we’d been promised?

My wife and I are 86 and both suffer from several nasty chronic illnesses, but after a week of me struggling with the system we have been given appointments for April 9. Meanwhile, I know fairly fit people of 65 who are getting shots now. For my wife and I, it’s a debacle and possibly worse.

DEWI RICHARDS BROWN

Hollis