Lake Sunapee Bank
Main Location: 8 Loudon Road, Concord
Website: www.lakeusnbank.com
Phone: 602-224-5336
Is this a franchise?: Yes
Owner: Lake Sunapee Bank Group (NASDAQ: LSBG)
Manager: Kaitlyn Covel, Relationship Banking Manager
When are you open?: Mon.-Fri. 9 a.m.-5 p.m., Sat. 9 a.m. to noon.
Number of Full-Time Employees: 4 to 7 at this location
Highlights and Services: Lake Sunapee Bank’s first full service branch in the capital exemplifies a progressive branch concept, incorporating modern design and technology to enhance the customer experience. For convenience, the branch offers a full-service ATM and drive-up window, as well as free on-site parking and a night depository. In addition to a full array of retail banking services, customers will be able to take advantage of commercial banking, business banking, mortgage lending, financial planning, and insurance services.
Names and backgrounds of key leaders: Kaitlyn Covel, Relationship Banking Manager, Concord Office Deb Johnson, Vice President, Commercial Loan Officer, Concord office Stephen R. Theroux, President and Chief Executive Officer of Lake Sunapee Bank.
History of your business: In business since 1868. With offices located throughout central New Hampshire and central Vermont, our philosophy of initiative, perseverance, and one-on-one personal relationships has built a tradition of trust.
What’s the biggest challenge facing your business, and how are you approaching it?: We thrive to enhance customer experience, and we are proud to offer our customers access to the latest technology. We offer state-of-the-art online banking services, mobile deposit, online bill pay, and more. Stop by our branch and one of our specialists can explain all of the services we offer and demonstrate using our iPad online banking station.
