He did it again! I went out in the morning, trudging through several inches of Harper snow, to get the paper. I had prepared myself that, given the storm and the likely harrowing road conditions during the wee hours, the paper would not be there. I wouldn’t have been upset, for the aforementioned reasons.
However, when I stuck my hand in the box, I felt the paper. I was, in all honesty, not surprised. Michael Brown did it again: He provides consistent high-quality customer service.
I hope that subscribers appreciate their dedicated paper delivery persons, but that the Concord Monitor also appreciates them and rewards them for their customer service on stormy nights!
BETH LUKAITIS
Warner