EZ Pass & Comcast
We have had both Comcast and EZ Pass since day one, without an issue. All of a sudden, since EZ Pass now requires all passwords to be changed to 14 to 24 characters; we are locked out of getting into our EZ Pass account. I have been dealing with this, for way too long now, many calls including to supervisors, letters to DOT CEO, to his EZ Pass administrator, traveling and waiting in line to EZ Pass in Concord, all attempting to get a new required 14 to 24 character password. No one at EZ Pass is able to help me with this. I am unable to get into EZ Pass to update my newly required password. I have been told I cannot since we have Comcast as our internet. I have been advised by EZ Pass Administrator to get another server as Comcast has a non-global block to EZ Pass accounts. I have spoken to the executive office at Comcast and have been told no they have no block to EZ Pass. Are you having the same issue? Please, if so, contact the administrator of EZ Pass.