Computer generated image of how Charlene Gagno might look today. She disappeared at age 38 in 1999.
Computer generated image of how Charlene Gagnon might look today. She disappeared at age 39 in 1999. Credit: CONCORD POLICE / Courtesy

Concord police are revisiting the case of a woman who disappeared 27 years ago.

The department is asking for public assistance concerning Charlene Gagnon, who also went by the names Charlene Kimball and Charlene Randall. Police believe that on the afternoon of Friday, Aug. 6, 1999, Gagnon traveled with an acquaintance from her residence at 58 Manchester St. in Concord to Manchester, where she entered an apartment on Lowell Street.

“Her acquaintance later went to the apartment door to look for her. Ms. Gagnon was spotted inside but reportedly fled out a rear exit door and down a set of stairs,” police wrote in a statement. She “may have entered a dark-colored pickup truck bearing Florida license plates” and has not been seen or heard from since.

Charlene Gagnon at age 39, around the time she disappeared. CONCORD POLICE / Courtesy

Gagnon was 39 at the time, described as a Caucasian female, 5’6″ tall, weighing approximately 130 pounds, with blue eyes and shoulder-length, curly or frizzy blonde/strawberry blonde colored hair. She has a complete set of upper dentures, a tattoo on her right arm that reads “Eddie”, a quarter-sized birthmark on the back of her left leg, above the knee, and scars on her lip, the left side of her neck and three C-section scars on her abdomen.


If alive today, Gagnon would be 65 years old.

The Concord Police Department partnered with the Federal Bureau of Investigation (FBI) Boston Division’s Cold Case Team, which used forensic resources to create a photograph estimating what Gagnon would look like today.

Investigators urge anyone who may have known Charlene Gagnon, or who has information
regarding her activities and associates in Concord or Manchester in August 1999, to contact Detective Paul Shaughnessy at the Concord Police Department at (603) 230-4934. Anonymous information can be submitted to the Concord Regional Crimeline at (603) 226-3100, through the Crimeline website at www.concordregionalcrimeline.com or via text message by sending “TIP234” and your message to CRIMES (274637).

Crimeline awards cash to anyone whose information leads to the arrest and indictment
of criminals. All tips remain anonymous.

David Brooks can be reached at dbrooks@cmonitor.com. Sign up for his Granite Geek weekly email newsletter at granitegeek.org.