Cheers installs heated igloos to provide patio seating option for diners

  • Cheers owner Todd Roy puts lights into one of the four igloos he and his wife and co-owner, Wendy, are erecting for diners who wish to eat outdoors on the restaurant’s patio on Jan. 11. GEOFF FORESTER — Monitor staff

  • The constructed igloos on the patio of Cheers restaurant on Monday night, January 14, 2020. GEOFF FORESTER—Monitor staff

  • Cheers owner Todd Roy puts up lights into one of the four igloos he and his wife and co-owner, Wendy, are erecting for diners can eat outdoors on the restaurant patio on Monday, January 11, 2020. GEOFF FORESTER—Monitor staff

  • Cheers owner Wendy Roy puts up lights into one of the four igloos she and her co-owner, Todd, are erecting for diners can eat outdoors on the restaurant patio on Monday, January 11, 2020. GEOFF FORESTER—Monitor staff

  • Cheers owner Todd Roy puts up lights into one of the four igloos he and his wife and co-owner, Wendy, are erecting for diners can eat outdoors on the restaurant patio on Monday, January 11, 2020. GEOFF FORESTER—Monitor staff

  • Cheers owner Todd Roy puts up lights into one of the four igloos he and his wife and co-owner, Wendy, are erecting for diners can eat outdoors on the restaurant patio on Jan. 11. GEOFF FORESTER — Monitor staff

Monitor staff
Published: 1/17/2021 5:22:40 PM

Cheers owners Todd and Wendy Roy have taken outdoor seating to the next level – igloos.

No, the couple didn’t hire Inuit to build snow structures at the downtown Concord restaurant. They assembled domes of steel and plastic on their patio that can keep customers socially distant and safe from the elements.

“My wife and I were talking about it, and we have this beautiful patio, so we wanted to use that and we started looking at these igloos,” Todd Roy said. “There are other igloos in the state of New Hampshire, but we think these are a little bit different.”

It took the Roys some time to even find igloos because, like so many other useful pandemic items, they were out of stock at most companies that supply them. Eventually the Roys found what they were looking for at TableBaseDepot in Blaine, Wash., and had four of them shipped to New Hampshire. They assembled the structures in about two weeks and had their first igloo patrons last Sunday.

“The customers we had in there last weekend were like, ‘We haven’t been out since the state closed dining. This our first time out since March. This is the best,’ and those are the stories we love to hear,” Todd said. “We’re targeting people like that who have been afraid to go out. They’re trying to find ways to get out and have fun, and this is the way to do it.”

Once those customers try it, they want more.

“After they sit in the igloo they ask, ‘Can we make another reservation?” Wendy said.

The igloos are 13-feet in diameter, 7 feet, 8 inches tall and can seat up to eight people. They are also 100 percent water resistant, UV protected and can withstand winds of up to 100 mph.

“These things are rugged,” Todd said. “They aren’t going anywhere.”

The restaurant is currently reserving the igloos in 2-hour increments. Customers can sit inside the domes for a maximum of one hour, 45 minutes. Once they leave, the Cheers staff will wipe down all the surfaces and then use a commercial fogger and its EPA-registered, CDC-approved disinfectant to sanitize the igloo. After the fogging, no one is allowed inside until the next party arrives.

“The biggest thing for us is the safety of our patrons and our staff,” Todd said.

The igloos are great for maintaining social distance and helping people feel comfortable eating out in a pandemic, but the Roys are also looking at them as long-term investments and plan to have them up next winter even if the coronavirus threat has passed.

Customers can reserve an igloo by going to cheersnh.com or by calling the restaurant at 228-0180. There is a four-person minimum, and eight-person maximum, and those hoping to dine in a dome should be ready to make plans for the future because the igloos are in high demand.

“We get a ton of email and calls every day and the igloos are really going fast,” Wendy said. “This weekend we were booked solid.”




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