Letter: Tough times for Concord Hospital's ER

Published: 11/25/2021 7:00:35 AM
Modified: 11/25/2021 7:00:20 AM

Last Friday’s Monitor article “Concord hospital filling quickly,” paints a dire picture of a hospital struggling to meet increasingly heavy demand while hampered by a nursing shortage. Many people I know, including family and close friends, have experienced this first hand as patients in the Concord Hospital Emergency Department this year. The experiences were all similar.

The waiting room is always packed and patients are waiting 7 to 10 hours to be seen, despite painful injuries and severe illness. (The 7 to 10 hours is not an exaggeration. Ask anyone who works there.) Adult patients may not bring anyone inside to wait with them. Symptomatic COVID patients sit in the waiting room alongside everyone else, including elderly people and babies. Those who need to be admitted will wait hours more inside the ED because beds are slow to open. The whole experience is frustrating and scary.

Wentworth Douglas Hospital in Dover is currently over capacity and is actively urging people not to come to the ED except for true emergencies. I think Concord area folks need to hear that same message. Maybe your case is an emergency and the ED is what you need, but if you have other safe and workable options, like your PCP, an urgent care center, Minute Clinic, or a tele-health visit arranged through your insurance company or elsewhere, please use them, for everyone’s sake.

Ellen Burger



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